Frequently Asked Questions
Our default grommets are stainless silver. Clients can however request dark finish bronze grommets if they prefer.
In terms of sizes, the default grommets have 1.5 inch diameter. On request, we can also use 2 inch grommets if needed.
There is no extra charge for these sizes/finishes. You simply have to include a note requesting your preferred size/finish with your order during checkout on our site.
Yes. If you have a sidelight window and need drapery with two rod pockets for tension rods, please buy standard rod pocket style on our site and send us an email requesting two pockets instead of one. Please note your order number in email and send to firstname.lastname@example.org. We do not charge extra for two pockets. We're nice that way.
Sorry to disappoint but we only work with fabrics from our own collection. We hope you find a suitable alternative!
All our drapes and shades - except sheers of course - come with a white standard privacy lining to block glare and protect fabric from sun damage and color fading. Cost of this lining is already included in prices on our site.
Clients can order blackout lining to be used in place of privacy lining for room darkening and better insulation. Our default blackout lining is a warm champagne ivory and offers up to 95% light block factor. Other colors may be made available on special order requests.
The blackout lining is stitched on the back of drapes/shades. It is NOT provided as a separate, removable liner. Blackout lining replaces the standard privacy lining. It is NOT in addition to privacy lining.
We do not sell or include any hardware with our drapery; we only offer soft furnishings.
Our roman shades, however, come with all the required hardware and are ready to install out of package.
This is probably the most frequently asked question from our clients who order custom curtains with pinch pleats or flat panel top for the first time.
While there are multiple hardware options based on price and quality, we are ardent fans of the functional efficiency of a simple clip and pin mechanism. See link to blog post below for handy reference but in a nutshell, drapery pins are inserted into the back (lining side) of the panels through the heading tape. The sharp, pointed end goes into the tape, directly into the center of each pinch pleat. Then the curved end of the pin goes through the eyelet of your drapery ring/clip or rod carrier. And that's it!
You'll get a super tailored, polished look from the front - and your new drapes will glide smoothly over your drapery rod. For handy reference images, see our blog post here.
Please see an image gallery for roman shade mounting instructions here.
Please see our detailed sizing guide here.
Please see our detailed heading style guide here.
Yes, we can stitch any length and width for drapes. If your ideal sizes are not available on our site, please send us an email at email@example.com noting the exact sizes you'd like. We'll send you a custom quote, usually within a few business hours.